PSUI Quiz #1

True or False: According to Lean UX, the first step in ensuring a positive user experience is to create lo-fidelity wireframes.
Choose only ONE best answer.

TRUE
FALSE

True or False: In terms of Scrum, “Dual Track Agile” will have separate Discovery and Development Teams.
Choose only ONE best answer.

TRUE
FALSE

When should customer interviews be used?
(choose the best answer)
Choose only ONE best answer.

At every stage of the process, to determine need, or get feedback on designs, prototypes, and products.
Never, they do not help us to understand the needs of a customer.
At the end to verify we have built the correct thing.
At the beginning, in the planning stages to work out what the customer needs.

Hypothesis testing via experimentation is best suited for which type of Product Backlog Items?
(choose the best answer)
Choose only ONE best answer.

High value, Low risk.
High value, High risk.
Low value, Low risk.
Low value, High risk.

In the context of Scrum, what would be a valid reason for designing and running experiments?
(choose the best answer)
Choose ALL answers that apply.

To prove technical feasibility of a feature.
To follow the UX process.
To provide the team varied types of work.
To gain knowledge and reduce risk.

True or False: UX is primarily focused on the Product’s user interface.
Choose only ONE best answer.

TRUE
FALSE

Which of the following are TRUE for Scrum Teams?
(choose the best two answers)
Choose ALL answers that apply.

They self-manage around solving problems.
They are responsible for implementing the designs of the UX team.
They are collocated near the UX team.
They are cross-functional with UX skills within the team.

True or False: All proposed work should be tested via Hypotheses and Experiments.
Choose only ONE best answer.

FALSE
TRUE

True or False: Producing a “Done” increment is enough see an outcome.
Choose only ONE best answer.

FALSE
TRUE

What would likely happen if a Scrum Team considers using separate Definitions of Done for Discovery and Delivery work?
(choose the best two answers)
Choose ALL answers that apply.

Having clear definitions of work will increase productivity and velocity.
The team will likely separate the backlog items into Discovery and Delivery type work in the Product Backlog.
The team will be more likely to swarm and help when needed.
Stakeholders will be confused about what it means to be ‘done’.

True or False: UX work can always be completed in a Sprint (ie less than 30 days).
Choose only ONE best answer.

TRUE
FALSE

At what point should all of the Product’s UX work be ‘done’?
(choose the best answer)
Choose ALL answers that apply.

When the Designer has wireframes that are clear enough for the developers to begin their work.
The Product Owner defines an expected completion date for the UX work.
By the end of the first Product release.
UX work is emergent. As long as the Product exists, UX work is never ‘done’.

If the “build-measure-learn” feedback loop helps to minimize risk and enable quick learning, how would designing and running experiments help the team?
(choose the best two answers)
Choose ALL answers that apply.

To validate their hypothesis.
To increase efficiency.
To learn as early as possible.
To satisfy the stakeholders.

Which of the following best describes User Experience (UX)?
(choose the best answer)
Choose ALL answers that apply.

How happy a user is with a product.
Every aspect of a person’s interaction with an organization, its products, and its services.
Concerned with understanding information architecture.
The visual design of a product.

What best describes User Benefits?
(choose the best two answers)
Choose ALL answers that apply.

Functionality.
The result of delivered features.
Features.
The goals our users are trying to achieve.

True or False: A Product Backlog item’s Acceptance Criteria can also include work that is related to UX.
Choose only ONE best answer.

FALSE
TRUE

Which of the following is the most Leading Indicator?
(choose the best answer)
Choose ALL answers that apply.

Revenue
Acquisition
Referral
Retention

True or False: Every item in the Product Backlog will include an acceptance criteria to run an experiment in order to verify the UX is complete.
Choose only ONE best answer.

FALSE
TRUE

The Scrum Team should spend most of its time on which parts of a proto-persona?
(choose the best two answers)
Choose ALL answers that apply.

Their picture and personal details.
The problems getting in their way.
Their needs and wants.
The demographics and background.

Which of the following best describes a proto-persona?
(choose the best answer)
Choose ALL answers that apply.

A proto-persona is the Scrum Team’s definition of a perfect customer.
A proto-persona is a model of a user that helps to influence the product’s design by understanding the user’s problems, behaviors, needs, and goals in order
A proto-persona should only consists of market research data.
A proto-persona has attributes of the buyer’s wants, needs, demographics and physical appearance.

True or False: UX practices connect Scrum Teams even closer to the customer.
Choose only ONE best answer.

TRUE
FALSE

What is the desired outcome of designing and running experiments?
(choose the best answer)
Choose ALL answers that apply.

To validate or reject an assumption.
To understand how customers are using the user interface.
To determine the product roadmap.
To have all items in the Sprint Backlog ‘done’.

True or False: A UX specialist can share his/her work and insights across the Scrum Team instead of having to do all of the UX work himself/herself.
Choose only ONE best answer.

FALSE
TRUE

True or False: User interviews should be completed before an item can be added to a Sprint.
Choose only ONE best answer.

TRUE
FALSE

True or False: Experiments should include factors to evaluate and confirm its success or failure.
Choose only ONE best answer.

TRUE
FALSE

True or False: A Product Backlog Item can include a hypothesis statement that explicitly defines the assumed outcome or business value of the item.
Choose only ONE best answer.

FALSE
TRUE

True or False: The Product Owner should always be present when user interviews are conducted.
Choose only ONE best answer.

FALSE
TRUE

A “Done” Increment is an
(choose the best answer)
Choose ALL answers that apply.

Outcome
Impact
Output
Income

Which of the following are most likely occur if a Scrum Team is using two separate backlogs for Discovery and Delivery work?
(choose the best two answers)
Choose ALL answers that apply.

The team will function like two different teams.
The team will be more likely to swarm and help where needed.
It will be easier to track discovery versus delivery items.
The amount of work done will be equivalent.

Which of the following cycles best represents the purpose of combining Scrum and UX work?
(choose the best answer)
Choose ALL answers that apply.

Duel Discovery and Delivery Sprints
Plan – Do – Check – Review
Build – Measure – Learn
Sprint Planning – Design Work – Development Work – Test Work – Sprint Review

True or False: Lean UX encourages us to focus on outcomes.
Choose only ONE best answer.

FALSE
TRUE

What are the benefits of framing work as problems to solve?
(choose all that apply)
Choose ALL answers that apply.

Aligns team priorities around problem-solving not feature-building.
Encourages creativity and exploration.
Encourages a larger view of the work beyond features.
Forces us to think about the outcomes we want to achieve.

An organization has formed a new Scrum Team. Which of the following activities would be the best first step for the team in getting started?
(choose the best answer)
Choose ALL answers that apply.

Defining the business problem.
Reviewing the marketing personas.
Collecting the project requirements.
Building the Product Backlog.
Designing the architecture.

True or False: Discovery & Delivery work should be carried out by separate teams.
Choose only ONE best answer.

FALSE
TRUE

What is the value of having UX skills and practices inside a Scrum Team?
(choose the best answer)
Choose ALL answers that apply.

Working directly with the stakeholders to implement their design ideas.
Connecting with the end-users through feedback loops.
Knowing which team member to assign the design work.
To increase the velocity of amount UX work ‘done’.

What is the best way to address design work that is longer than a single Sprint?
(choose the best answer)
Choose ALL answers that apply.

Breakdown the design work into smaller pieces of work such that they can be ‘done’ within a Sprint.
Have the UX Designer work with the Product Owner to help with gathering user data to build and order the Product Backlog.
Design work should be completed before the first Sprint can begin.
Run design Sprints prior to the delivery Sprints and only work on development after the discovery track is complete.

True or False: The first Sprint should be used to create consolidate the overall UX design in order to reduce rework in later Sprints.
Choose only ONE best answer.

FALSE
TRUE

True or False: User interviews are the only time the Product Owner should be speaking with a customer.
Choose only ONE best answer.

FALSE
TRUE

True or False: All Scrum Team members work together to create a shared understanding of the customer, the customer problems, their needs and wants, a proposed solution and expected outcomes.
Choose only ONE best answer.

FALSE
TRUE

Who can perform discovery work such as interviewing customers and why?
(choose the best answer)
Choose ALL answers that apply.

Anyone from the Scrum Team because it can help them better understand whether customers find the product or features useful.
The Product Owner because he/she is responsible for ordering the Product Backlog.
The UX specialist in the Scrum Team because he/she is accountable for user experience work.
The Scrum Master because he/she is responsible for facilitating customer interviews.

Which of the following types of items can be included in a Product Backlog?
(choose the best answer)
Choose ALL answers that apply.

Viability testing of a proposed feature.
Proposed features that might require long customer interviews.
Customer behavior research work.
Obtaining customer feedback on previously released increments and functionality.
All of the above.

Which of the following is the best response when the Product Backlog contains many of assumptions?
(choose the best answer)
Choose ALL answers that apply.

Spend more time refining the requirements before starting the development process.
Validate the most risky & fundamental assumptions as early as possible.
Improve the user feedback process to remove and avoid any wrong assumptions.
Manage the risk by ensuring that the items’ designs are complete before implementation begins.

Which of the following are TRUE about UX work in Scrum?
(choose the best three answers)
Choose ALL answers that apply.

It is the responsibility of the Scrum Team.
It can also be done as part of the Sprint.
It is the UX team’s responsibility.
It ensures that a feature conforms to the team’s Definition of Ready.
It can be done as part of Product Backlog refinement.

True or False: The first Sprint is is best described as a Discovery Sprint.
Choose only ONE best answer.

TRUE
FALSE

True or False: Understanding the business problem is the first step in Lean UX. In Lean UX, we start by understanding the business problem.
Choose only ONE best answer.

TRUE
FALSE

True or False: UX work should be managed in a separate product Discovery Backlog.
Choose only ONE best answer.

FALSE
TRUE

True or False: In terms of Scrum, the Developers on a Scrum Team and the UX Team will plan together during the Sprint Planning and then execute separately throughout the Sprint.
Choose only ONE best answer.

TRUE
FALSE

Which best describes a Business Problem Statement?
(choose the best two answers)
Choose ALL answers that apply.

Proposed solutions of the work needed.
Defined problems that the business and customers are facing.
The scope of features to be completed for the product.
Defined challenges that the team needs to solve.

PSUI Quiz #1

June 28, 2022

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